General

By: Tim Anderson, Operations Manager, IComm.  IComm recently held its very own version of the The Amazing Race in Melbourne’s CBD, leveraging Microsoft Teams as the communications tool to coordinate the tense race. In line with the reality television show, 20 IComm staff members were teamed up in small groups, and had to get through…

By Justin O’Meara, Senior UC Architect at IComm Australia Today’s modern workplaces are requiring workers to be more connected with their closest colleagues, clients and partners. With improvements in technology over the years, the need for sit down meetings has become far less necessary. Businesses are adopting team collaboration platforms, specifically cloud instant messaging tools,…

By Michael Elliman, Senior Account Executive at IComm Australia A growing number of progressive workplaces are moving towards pairing their unified communications (UC) and collaboration technology to ensure they get the most from both aspects of business communication. But why isn’t this more common? Recent studies from InfoComm 2017 show that only four percent of…

By Justin O’Meara At this year’s Microsoft Ignite conference, Microsoft announced a new term – Intelligent Communications. For years companies like IComm have been working with unified communications products and associated themselves as a Unified Communications Microsoft Gold Partner. With the introduction of Office 365 a few years ago, Microsoft has the data and analytics…

[vc_row][vc_column][vc_column_text]by James Arber NOTE: My review unit was one of only two in the country at the time and was obviously a development unit used by internal Plantronics staff as such I did experience some software bugs that I’d expect to be ironed out by release. Audio Quality. So, the all-important part is what they…

Tell us about your job? I’m a communications Engineer at IComm, specialising in Mitel phone and unified communications solutions. My role is varied and my day might involve checking in with our network operations centre for any faults, resolving faults and technical issues, reports on the health of sites, minor programming works, projects, site visits…

Author: Dan Vucic, Project Manager at IComm Project management is all about taking control and seeing things through from inception to delivery. Project collaboration is the way that people work together to complete a project, as well as ensuring they have the necessary tools to make it happen. It essentially describes the internal processes that…

Author: Dan Vucic, Project Manager at IComm With the current business climate dictating that productivity continues to increase while resources decrease, now more than ever before we must think strategically about every decision. But developing critical strategic thinking is difficult amidst a schedule that involves balancing multiple projects and many other competing priorities. To find…

Author: Dan Vucic, Project Manager at IComm Project managers (and organisations) that embrace agile techniques are going to have an even clearer advantage over their slower moving rivals in the future. As pressure mounts due to labour intensification to deliver greater returns on investment, those project managers that embrace nimble and decisive actions will reduce…

Author: Dan Vucic, Project Manager at IComm The most successful project managers prepare very well for all foreseeable risks and have alternate methods and approaches ready if necessary. But no matter how well you are prepared there will always be unforeseeable situations that can potentially derail a project. From the point of view of an…