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Change Management

Anglicare Victoria: Skype For Business = More Quality Engagement

Erin Hokin from Anglicare Victoria shares how Skype for Business has given Anglicare Victoria a boost in how they communicate across the organisation, and with external stakeholders. Allowing for true communication with video ensures that users are able to communicate fully what they want to say, because facial expressions and body language are also able…

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People of IComm ~ How Often Do You Work Remotely?

Not only do we help organisations transition to the modern workplace (aka modern ways of working aka new ways of working aka agile working – how many different names can one concept have???), but we LIVE the modern workplace! Many of our team work remotely as much as half of their working week… a couple…

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Halcyon Change Management: “Absolute Cornerstone”

Anglicare Victoria is in the middle of a MASSIVE organisation-wise technology shift: moving from an ageing, non-scalable PABX system, to unified communications, via Skype For Business. Across more than 30 sites, the cornerstone of this staged roll-out has been Halcyon Change Management. Play Video Video transcript Dean Mills, Anglicare Victoria   “Halcyon and change management…

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Effective Questioning

At risk of straying off-topic before I even establish the topic, I’d like to point out that I like motorsport, I’m an Essendon Bombers supporter, and I really like absurdist comedy like ‘Flying High’ or Monty Python. Chances are a lot of you don’t agree with me on these points, including my partner who still…

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Making The Most of Your Surface Hub/Army Knife

I was given a real Swiss army knife for my 21st birthday. Corkscrew, three different blades, tweezers, mini pliers, can opener, scissors, mini saw, all in one. It even had a toothpick – no kidding.   I truly loved that thing. I even named it ‘Ted.’ The name held no significance except that it had…

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Attention Executives: Lead the Change Charge or Risk Failure

While many things have evolved in the world of change management over the past few decades, one thing has remained constant – executives must be the ones leading the charge. When undergoing any organisational change initiative, key contributors to the success of the change is the executive level. Given their influential role in making a…

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Finding The Hidden Gems

*** New trainer, Jack, decided to write a blog about joining the team at IComm.  We hope you’ll see a lot more from Jack on our blog! Kinda random? “Jack what made you want to make the move to be a trainer?… It seems kinda random.” This is the line of questioning that I often…

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