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Archive for June 2017

A day in the life of IComm technical engineer, Brooke


Tell us about your job? I’m a communications Engineer at IComm, specialising in Mitel phone and unified communications solutions. My role is varied and my day might involve checking in with our network operations centre for any faults, resolving faults and technical issues, reports on the health of sites, minor programming works, projects, site visits…

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Improving workplace communication and relationships with project management: Skill 6 – Collaboration


Author: Dan Vucic, Project Manager at IComm Project management is all about taking control and seeing things through from inception to delivery. Project collaboration is the way that people work together to complete a project, as well as ensuring they have the necessary tools to make it happen. It essentially describes the internal processes that…

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How Can You Strive to Be a Better Listener?

As a change manager, I spend most of my day listening to people to gain a better understanding of what they do and how to best approach a lasting change strategy for their organisation. But at times I can really struggle to keep on track, and mostly that’s down to these four bad habits of…

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Challenging the impact of habit and ritual: Skill 5 – Strategic Thinking

Author: Dan Vucic, Project Manager at IComm With the current business climate dictating that productivity continues to increase while resources decrease, now more than ever before we must think strategically about every decision. But developing critical strategic thinking is difficult amidst a schedule that involves balancing multiple projects and many other competing priorities. To find…

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