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Why Unified Communication and Collaboration Need to be Paired

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By Michael Elliman, Senior Account Executive at IComm Australia A growing number of progressive workplaces are moving towards pairing their unified communications (UC) and collaboration technology to ensure they get the most from both aspects of business communication. But why isn’t this more common? Recent studies from InfoComm 2017 show that only four percent of…

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My take from Microsoft Ignite 2017

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By Justin O’Meara At this year’s Microsoft Ignite conference, Microsoft announced a new term – Intelligent Communications. For years companies like IComm have been working with unified communications products and associated themselves as a Unified Communications Microsoft Gold Partner. With the introduction of Office 365 a few years ago, Microsoft has the data and analytics…

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Device Review: Plantronics 8200UC

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[vc_row][vc_column][vc_column_text]by James Arber NOTE: My review unit was one of only two in the country at the time and was obviously a development unit used by internal Plantronics staff as such I did experience some software bugs that I’d expect to be ironed out by release. Audio Quality. So, the all-important part is what they…

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A day in the life of IComm technical engineer, Brooke

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Tell us about your job? I’m a communications Engineer at IComm, specialising in Mitel phone and unified communications solutions. My role is varied and my day might involve checking in with our network operations centre for any faults, resolving faults and technical issues, reports on the health of sites, minor programming works, projects, site visits…

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Improving workplace communication and relationships with project management: Skill 6 – Collaboration

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Author: Dan Vucic, Project Manager at IComm Project management is all about taking control and seeing things through from inception to delivery. Project collaboration is the way that people work together to complete a project, as well as ensuring they have the necessary tools to make it happen. It essentially describes the internal processes that…

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Challenging the impact of habit and ritual: Skill 5 – Strategic Thinking

Author: Dan Vucic, Project Manager at IComm With the current business climate dictating that productivity continues to increase while resources decrease, now more than ever before we must think strategically about every decision. But developing critical strategic thinking is difficult amidst a schedule that involves balancing multiple projects and many other competing priorities. To find…

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