Unified Communications
5 key takeaways for voice and video with Microsoft Teams from Ignite 2019
Last week at Microsoft Ignite 2019, I was lucky enough to be able to listen to a number of industry professionals discuss some new announcements around all Microsoft products. Of great interest to me were the discussions around Microsoft Teams and in particular, what will impact voice and video. I came away with so…
Read MoreAnglicare Victoria: PABX to Skype for Business
Before Skype for Business, Anglicare Victoria had an ageing PABX system that was not meeting the needs of the organisation. They needed a communications solution that would allow them to communicate more effectively both internally and externally to their clients and stakeholders. Skype for Business has met those business needs and more. Play Video For…
Read MoreModern Ways of Working ~ Flexibility & Communication
IComm’s Marketing Manager Dinnae shares why Modern Ways of Working gives employees flexibility and fits in with today’s busy society. Working remotely, whether it’s from home, or a customer site, or another site entirely, enables employees to avoid the brutal commutes and essentially be more productive! Happy employees = happy business! Play Video …
Read MoreThe Modern Workplace – Why and How?
Working as a Change Manager in an industry that delivers technology solutions to organisations often leads to a wider conversations around the “Modern Workplace.” The technology solutions themselves we deliver are the backbone of modern ways of working. The reason these wider conversations happen though, is because organisations often use the term “modern workplace” as…
Read MoreNo More Desk Phones!
Alright, hear me out. You no longer need a desk phone. Karen in Accounts doesn’t need one. Joe in Sales definitely doesn’t need one, and your CEO doesn’t need one. So why are you buying everyone a new desk phone? About two weeks ago I was in a meeting with a customer discussing their move…
Read MoreAnglicare Victoria: Skype For Business = More Quality Engagement
Erin Hokin from Anglicare Victoria shares how Skype for Business has given Anglicare Victoria a boost in how they communicate across the organisation, and with external stakeholders. Allowing for true communication with video ensures that users are able to communicate fully what they want to say, because facial expressions and body language are also able…
Read MoreSelling New Technology into the Board: Top Tips for Success
Convincing the board to invest money, time and resources in technology is no small feat. It can be a nerve-racking task to have just one chance to present to not one, but multiple people, on the value of a technology upgrade to the organisation. I got a reminder of just how hard a task…
Read MorePeople of IComm ~ How Often Do You Work Remotely?
Not only do we help organisations transition to the modern workplace (aka modern ways of working aka new ways of working aka agile working – how many different names can one concept have???), but we LIVE the modern workplace! Many of our team work remotely as much as half of their working week… a couple…
Read MoreRemote Working… Working Hard Or Hardly Working?
One of the most exciting benefits of the Modern Workplace is flexible or remote working. The idea of being at your workplace from 9 to 5 is from way back in the industrial revolution, lingering around for far too long like a hangover in your mid 30s. There have been so many advances in…
Read MoreMaking The Most of Your Surface Hub/Army Knife
I was given a real Swiss army knife for my 21st birthday. Corkscrew, three different blades, tweezers, mini pliers, can opener, scissors, mini saw, all in one. It even had a toothpick – no kidding. I truly loved that thing. I even named it ‘Ted.’ The name held no significance except that it had…
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