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Skype for Business

Anglicare Victoria: PABX to Skype for Business

Before Skype for Business, Anglicare Victoria had an ageing PABX system that was not meeting the needs of the organisation.  They needed a communications solution that would allow them to communicate more effectively both internally and externally to their clients and stakeholders.  Skype for Business has met those business needs and more. Play Video For…

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Anglicare Victoria: Skype For Business = More Quality Engagement

Erin Hokin from Anglicare Victoria shares how Skype for Business has given Anglicare Victoria a boost in how they communicate across the organisation, and with external stakeholders. Allowing for true communication with video ensures that users are able to communicate fully what they want to say, because facial expressions and body language are also able…

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Halcyon Change Management: “Absolute Cornerstone”

Anglicare Victoria is in the middle of a MASSIVE organisation-wise technology shift: moving from an ageing, non-scalable PABX system, to unified communications, via Skype For Business. Across more than 30 sites, the cornerstone of this staged roll-out has been Halcyon Change Management. Play Video Video transcript Dean Mills, Anglicare Victoria   “Halcyon and change management…

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The Case for Headsets – Considering the Modern Workplace

Life in the Modern Workplace It’s a buzz word.  You can’t go 5 minutes without hearing it, reading it, seeing it, somewhere.  And it has many flavours: modern workplace, modern ways of working, agile working, remote working, flexible workplace, etc.  The crux of it though?  The “F-word”: FLEXIBILITY. Employers hear those buzz words and worry:…

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Halcyon is Helping Anglicare Victoria

Helping Them Better Service The Community Anglicare Victoria went through a due diligence process to find a unified communications solution that would best fit how they work. They also needed to ensure that the not-for-profit organisation was being fiscally smart: multiple employees spread out across the state over 35 sites, needing access to work remotely…

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Press Release: IComm helps Anglicare Victoria better service community

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Press Release IComm helps Anglicare Victoria better service the community with a unified communications platform     Melbourne, 26 November, 2018 – IComm, Australia’s leading IT consultancy and integrator of unified communications and cloud services, has helped Anglicare Victoria upgrade from an outdated PABX phone system to Skype for Business unified communications.   A not-for-profit, Anglicare Victoria is the largest care organisation in Victoria for youth and family services. The organisation operates along three pillars – prevention, protection and empowerment.   “With…

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Have you heard of TLS 1.0 End of Life?

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Have you heard? The sky just might be falling…. The phones, the phones, they won’t work!!!   No really, we’re not joking.  This is not a test. Okay, well, maybe we are just a little bit, but it’s just a bit of fun.  But really, in all seriousness, this is an issue that Microsoft has…

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Telstra Calling For Office 365 Announced

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Well it’s finally happened. The titans have clashed and finally Microsoft and Telstra have come to an agreement, meaning we can enable our users for PSTN calling without the need to deploy something like an expensive Cloud Connector Edition (CCE) solution. Today they announced that PSTN Calling for Office 365 has arrived in Australia. What does this mean for…

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