Skip to content
1300 881 641

IComm Awarded Third Microsoft Advanced Specialisation: Adoption & Change Management

March 4, 2021 | by Dan Polifiore

At IComm, we’ve always believed that our people are the heart and soul of what we do, and our people are the reason for our continued success.

There is no better proof of this than our incredibly dedicated, passionate Training & Adoption team who work tirelessly to mold and shape our Halcyon Change Management program for our customers to ensure the best possible rates of adoption for their teams.

For your customers to realize desired business outcomes, it is critical that their users adopt new services and embrace new behaviours. By enabling partners who have an active Gold Cloud Productivity Competency to help customers successfully move to new processes and behaviours, the Adoption and Change Management Advanced Specialization offers you a unique opportunity to drive business value and create ongoing relationships with customers, which can increase customer lifetime value and new revenue streams.

With the above statement from Microsoft in mind, it is no surprise that we are proud to announce that IComm are among the earliest group of Microsoft Gold Partners to achieve our Microsoft Advanced Specialisation in Adoption & Change Management, further cementing our expertise, proven success, and extensive knowledge - not only of Microsoft products, but as an industry leader in Adoption & Change Management.

IComm’s Halcyon Change Management has been designed and tailored specifically for any organization who is wanting to successfully implement a technology change.

For a change to be truly successful, the technology must be adopted by all employees, so an organisation can see a return on investment (ROI), not only in a financial sense, but in development of the toolkit their team has at their disposal in order to retain the existing workforce, and also to attract new talent in the future.

To achieve maximum adoption, it is important to ensure that each and every employee knows how the technology will enhance their working lives and make the change as exciting and as inclusive as possible.

Regardless of whether you are just starting to explore how Microsoft’s product suite can help your business, or looking for advanced governance and functionality, the Halcyon Change Management program ensures that your project will meet the business’ needs and training requirements at every intersection, and provide a detailed custom plan to ensure maximum adoption of the technology, with minimal resistance across the user base.

We are extremely proud of this achievement, and proud of our team who continuously strive for the very best.

Congratulations to the IComm Training & Adoption team.

About The Author

Dan Polifiore

Dan Polifiore

Dan is a Training Manager with IComm, servicing our clients through our Change Management offering, Halcyon. He has over 10 years experience in telecommunications and customer service training, with a keen interest in human behaviour and change management. He loves new technology, and is passionate about the modern workplace. Connect with Dan on LinkedIn.

View Other Posts

March 4, 2021 | by Dan Polifiore

Share :

Check out our new meeting rooms!

Book Now

15987