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Innovate: Technology Training Solution for Local Government & Businesses

May 4, 2023 | by Dan Polifiore

The challenges in keeping staff up-to-date with new technologies and trends

In today’s fast-paced world, technology is constantly evolving, and local governments in Australia are often finding it challenging to keep up with the pace of these advancements. 

The lack of funding available for investment in technology and tech skills development is a significant issue that local councils face, which is compounded by staff attrition. 

Many councils lack the budget and appropriate teams to invest in training their staff on new technology, which can quickly result in outdated skills and knowledge. This lack of investment in technology also makes it challenging for councils to attract and retain talent, which can make that skills gap even worse, and harder to recover from.

Another key challenge is the ever-changing nature of technology. 

With new applications and updates being released regularly, it can be difficult for any organisation to keep up with the latest trends, features, functions & use-cases. In addition, councils may not be sure which skills or applications they should focus on developing skills in because the technology changes so quickly.

The solution is “Innovate”; our comprehensive technology training solution

We have worked with many councils over the years across Australia, giving us a deep understanding of these unique issues and greater insight into how critical it is for local government to stay ahead of the curve when it comes to digital skills.

That’s why we have developed Innovate, a comprehensive training solution designed to help businesses develop their digital skills on an ongoing basis.

Ongoing training program to get the most out of Microsoft 365 applications

Our training solution has been shaped to enable councils to learn how to get the most out of Microsoft 365 and stay up to date on the latest trends and best practices in Modern Work.

Each training program is developed and delivered in person by our experienced Training & Adoption team who will guide the council through the process; from delivering an initial Needs Discovery workshop, building the plan, through to delivery with quarterly reviews of the solution.

Throughout the program, we work closely with the council to identify their technology roadmap and develop a customised training plan. We provide training in a range of Microsoft 365 applications and workflows skills to further enhance the return on Investment made into the Microsoft licensing, ensure user skills are kept to the highest standard, and efficiency is at it’s best.

Our training programs are delivered by qualified trainers and are designed to be interactive, engaging, and hands-on to ensure that staff members develop relevant skills that can be applied to their day-to-day work, and make technology a natural part of their workflow.

Why is it important that the people in your organisation keep developing their digital skills?

Upskilling your people in technology is essential for councils to remain competitive and deliver high-quality services to their communities and without proper investment it can be a significant challenge to maintain and build upon these skills. 

Partnering with a service provider like IComm allows councils to take advantage of our expertise and innovative training programs that are tailored to their specific needs, ensuring that their staff members have the skills and knowledge required to succeed in today’s technology-driven world. 

Rather than spending excessive time and money trying to keep up, entrust leaders in the field to tackle the task for you.

About The Author

Dan Polifiore

Dan Polifiore

Dan is IComm's Training & Adoption practice manager, with a wealth and breadth of experience rolling out major change and training projects for some of Australia's biggest companies - both as an employee and an external consultant. Dan is focused on connecting the best of technology with high-performing teams in order to deliver successful digital transformation in a modern world where your people are your key assets. You can connect with Dan on LinkedIn.

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May 4, 2023 | by Dan Polifiore

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