Microsoft Teams Calling

Transforming to Modern Work Requires a Solid Strategy

Challenges

• People
• Space
• Technology

Why the trifecta of fundamentals?

• Disengagement in Australian business is costing over $7B per annum.
• 70% of change initiatives fail, 30% due to lack of user engagement

Ideal Solution

Connecting all three fundamentals of Modern Work in a cohesive strategy: People + Space + Technology

Needed because:

• Current inefficiencies
• Staff churn rate/turnover
• Inability to offer flexible/remote working (ie: in a global pandemic)
• Inefficiently used space ($$$)

Desired Outcomes

All three Modern Work fundamentals working in harmony so that: people are connected, collaboration is the norm, and the technology works.

What costs businesses the most?

• Inability to retain/attract talent
• Inability to increase efficiency
• Inability to ensure flexible work environment

The Key Fundamentals to Modern Work are People + Space + Technology

PEOPLE

Engage Your Employees

• Work more effectively & efficiently
• Collaboration is easy
• Communicate why Modern Work will make their jobs more enjoyable

SPACE

Ensure the Space is Dynamic

• Make workspace agile
• Encourage innovation
• Create multiple spaces for various situations
• Enable users to work remotely

TECHNOLOGY

Easy to Use and Just Works

• Provide the ability to collaborate
• Click to join
• Consistent across all spaces and devices – irrespective of location (office/home/customer site, etc)

“Being a technical organisation that embraces technology, we are excited to be at the forefront with a Microsoft Teams Calling Solution.”

~ SolutionOne

Getting the best results out of Microsoft Teams Calling relies on the integration of People + Space + Technology

Solution Alignment

Microsoft Teams Calling = People Are Engaged

When people are engaged, adoption increases, staff retention is higher, efficiencies and productivity improve, and staff satisfaction levels are greatly increased.

Microsoft Teams Calling = Space is Dynamic & Agile

When the space is dynamic and agile, people are excited to use it, and a more collaborative approach is adopted by the organisation. In addition to this, the ability to work remotely is paramount in the post-COVID-19 world.

Microsoft Teams Calling = Technology Just Works

Technology must be seamless for the people, must offer flexibility, and work when your users need it.

“Going to Microsoft Teams Calling with direct routing has meant a Microsoft voice solution with minimal hardware changes.”

~ SolutionOne

“Being disrupted and our consequent move to Modern Work was the best thing that ever happened to us as an organisation. Our staff engagement levels are higher than they’ve ever been.”

~ Martin Longley, MYOB

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