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Walk the Talk ~ FY 2021 Q1

November 11, 2020 | by Ben Maclean

As everyone is aware it has been an eventful year so far. So now more than ever, we feel it’s important to keep as much normalcy to our lives as we can, and our quarterly award where we prop up our peers is a great way to do that.

Last week we held our quarterly Walk the Talk Awards. The Walk the Talk Awards is a time when we put forward team members who demonstrate our company values.

image of text with yellow arrow icon. Text reads #ICommValues

Innovation starts with reflection

Embrace change as the only constant

Accountability is clear and personable

Work and win in teams

Build our reputation through actions

Understand and respect our clients

These values have been a core strength to our team, especially in these trying times.

Nominees

Senthil Kathiresan – Engineer

~ Accountability is Clear and Personable

~ Understand and Respect Our Clients

Senthil is an Engineer who started with IComm as a Support Engineer. He has asked for more opportunities to expand his knowledge by doing Project Implementations. His nomination for these values is also echoed by customers feedback of Senthil.

Greg MacDonald – Administration

~ Accountability is Clear and Personable

~ Embrace Change as the Only Constant

Greg is an administrative work horse. He heads up IComm’s Quality Management System and our Occupational Health and Safety, among other things. IComm’s credentials of ISO 9001, AS/NZS 4801 and OHSAS 18001 has been facilitated by Greg’s hard work and dedication to making IComm better.

Dale Reeves Training

~ Embrace Change as the Only Constant

Dale has temporarily shifted to Norway. He is working full time remotely on Australian Time Zones. This means that a number of his Customer interactions are occurring at 2 or 3 in the morning for him. Dale has taken to this temporary change in his stride.

Rosa Balderas – Helpdesk

~ Work and Win in Teams

Rosa does a great job being part of first line of support to our customers. Rosa also has some additional responsibilities that help make sure that our team can provide quality support in a timely fashion.

Dan Polifiore – Training

~ Innovation Starts With Reflection

Dan continually seeks out feedback on what he does and his team. Dan is always on the look out to find ways to make things better. This dedication to redefining and refining has resulted in great Lunch and Learns as well as a What’s New program for our customers.

Brooke Stevens Engineer

~ Work and Win in Teams

~ Build Our Reputation Through Actions

Brooke is a regular in these nominations. It is a testament to her character. Brooke regularly sticks her hand up to help. Brooke has also led the efforts for co-ordinating our IComm monthly Tech Knowledge Transfer Sessions. As from Brooke’s nomination description, “Brooke is always there for everyone and willing to take on anything.”

Winner

Greg MacDonald Administration

~ Accountability is Clear and Personable

~ Embrace Change as the Only Constant

Greg’s drive for improvement for some of the key credentials and Business Systems has resulted in a step forward for an Integrated Management System. He was integral in IComm’s achieving of our OH&S certifications, and most recently, our ISO 9001 for Quality certification. Co-ordinating all of the efforts to achieve these stringent standards is no small feat.

A big congratulations to Greg for winning the award. You put a lot of effort into the work that you do.

Congratulations to all the nominees for demonstrating our IComm Values.

About The Author

Ben Maclean

Ben Maclean

Ben Maclean is a Service Delivery Manager at IComm Australia. With over 15 years experience in IT, communications, and importantly, VC and AV integration, Ben has ample hands-on experience with meeting rooms and spaces, and all the tech pieces that go with that.

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November 11, 2020 | by Ben Maclean

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