Our Stories

We love sharing our stories, celebrating the wins—whether they’re big or small. From internal projects to customer success stories, here’s a look at how we’ve made an impact and helped others achieve their goals.

IComm Updates

Case Studies/Blogs

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Mastering AI in Accounting

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Seven cities, thousands of accountants and one clear message, AI is at its best when it makes real work easier. Here’s how Dan and Georgia took Copilot on the road across APAC.

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IComm Updates, Higher Education

Actually Building Agents, Not Just Talking About Them

IComm Updates, Higher Education

With a hands-on Amplify workshop, Kangan Institute turned a morning in Cremorne into a working Copilot agent and a team ready to build more.

IComm Updates, Higher Education

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How I Get the Best Out of Generative AI (And Why I Talk to It Like a Colleague)

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From ChatGPT curiosity to Copilot fluency — here’s how treating AI like a colleague (not a search bar) can transform how you work, create, and think.

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The Next Frontier of AI

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AI writes our emails — what’s next? Discover how Artificial General Intelligence could reshape how we think, create, and work.

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This Wasn’t the Plan

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How a HECS Debt, a Mid-Sem Dropout, and a IComm Sales Job Led Me Somewhere I Actually Belong.

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You Paid for Microsoft 365 Copilot. Now Make It Pay You Back

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In this blog, Adrian breaks down why user adoption is the missing piece, and how Amplify, IComm’s renewable 12-month training solution turns unused tech into real productivity.

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AI in schools

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When used responsibly, AI doesn’t just make schools smarter. It makes them kinder, fairer, and more focused on what really matters: helping every student thrive.

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Proud to Be a Great Place to Work (Again!)

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We woke up to some pretty exciting news: IComm is officially #19 on the 2025 Best Workplaces in Australia list! 🎉

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Rethinking AI

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AI is powerful, but only when used responsibly, ethically, and with humans at the centre.

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This Is Why I Volunteer

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Our Director of Sales shares how his father’s example sparked decades of community involvement at Diamond Valley Basketball Association.

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Case Studies

Case Studies/Blogs

Amplifying M365 Copilot for Federation University

Empowering people with M365 Copilot, not just licences
Through IComm’s Amplify solution, Federation University ensured Copilot wasn’t just rolled out, it was embraced.

IComm and Melbourne Polytechnic

At Melbourne Polytechnic Collingwood, Auslan is being taught in smarter, more accessible ways. With Yealink, students and educators are supported, confident, and breaking barriers together.

Guide Dogs Victoria

IComm supported Guide Dogs to deploy Microsoft Teams Voice to replace an ageing PABX system in advance of a large rebuild and renovation of their Kew campus.

The Adecco Group

The Adecco Group engaged Cloud Collective alliance partner, IComm, to deploy Microsoft Teams and ensure a seamless shift.

Transforming Local Government Services

IComm provided comprehensive support via a dedicated Customer Success Manager for Hobsons Bay City Council.

IComm Ranked a Top 10 Best Tech Workplace

IComm has been recognized as one of the top 10 Best Workplaces in Technology.

Working Smarter, not Harder

In this case study, we will illustrate how IComm’s Copilot Rapid Adoption solution enabled Annastasia Leggos to significantly enhance her daily project management activities while maintaining the highest quality outcomes.