MAKING CONNECTIONS SEAMLESS
Microsoft Teams Phone
Communication is the heartbeat of every business — and with Microsoft Teams Voice, it’s simpler than ever. We help organisations move to cloud-based calling with confidence. Whether you’re upgrading from legacy systems or scaling across multiple sites, we make sure your voice solution is reliable, secure, and built for how your people actually work.
Who we are
We’re not just voice engineers, we’re transformation partners.
Our certified Teams Voice specialists take the complexity out of Teams calling. With deep experience in Microsoft Teams and enterprise voice, we’ve helped organisations like Yancoal, Federation University, Jemena, and Tabcorp modernise their communications and unlock new efficiencies.
What We Offer
We deliver end-to-end Microsoft Teams Voice solutions that empower your people and prepare your organisation for what’s next
Cloud Calling Migration
IComm assists organisations transition from their existing telephony platform to Microsoft Teams calling. We guide you through every step — keeping disruption low and impact high.
Managed Services
Support doesn’t stop at go-live. We’re with you for the long haul, providing lifecycle management, proactive monitoring, and ongoing optimisation so your voice environment keeps performing at its best.
Design & Deployment
We design scalable, secure, high-performing environments — whether for one office or an entire national rollout. Every solution is backed by ISO-certified practices and our fully certified engineers.
Contact Centre Collaboration
We partner with several contact centre solutions that integrate seamlessly into Microsoft Teams.
That means clear calls, smarter routing, and one connected view of every customer — so your people can focus on conversations, not systems.
Ways to Connect Teams Voice to Your Business.
Every organisation works differently and so should your voice solution.
We offer flexible deployment options to suit your goals, size, and existing infrastructure:
Operator Connect
Teams Operator Connect is a Microsoft program that integrates calling capabilities from a telecommunications provider directly into Microsoft Teams. It offers a simplified, cloud-based way for businesses to make and receive calls using Microsoft Teams.
Direct Routing
Use your own Session Border Controller (SBC) to integrate Teams with legacy systems and gain complete control and flexibility.
Hybrid Deployments
Combine multiple options to meet complex or evolving organisational requirements.
Voice + Contact Centre, Connected
Walkerscott are experts in Dynamics 365 Contact Center, delivering omnichannel customer service with AI-powered routing, unified agent tools, and deep analytics. They help organisations migrate from legacy platforms like Avaya, Cisco, RingCentral, and Zoom Phone to robust, cloud-based Dynamics 365 Contact Center.
IComm and Walkerscott manage the full journey from your numbers and carrier, through Teams, into Dynamics 365, so calls stay clear, compliant and connected.