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Taking on Negativity Bias in Change Management

What causes us to resist change? Besides the fact that change means something new; something that we may have to learn; something that may interfere with our day to day; something we have to build it in to our schedule. We can’t deny that as individuals we would think all these things and more. Even if deep…

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The Importance of Avoiding Project Failure – The FIRST Time Around!

“If you don’t have time to do it right, when will you have time to do it over?” ―Albert Einstein   While research has shown that organisational project failures have been drastically reduced by 20 percent across the board in recent years[1], the fact remains that project failures still have the power to prove very…

icomm-halcyon-blog-tech-seller-duty-of-care

The Technology Seller Has a Duty of Care to the Client

“We never fail when we try to do our duty, but we always fail when we neglect to do it.” ~ Robert Baden-Powell It is common sense that “technology in use is much more powerful than just technology.” And with the constant emergence and evolution of technology, it is imperative that this premise remains constant,…

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The Modern Workplace Needs Kuando Busylights

Challenges of the Modern Workplace The modern workplace, the workplace of the future, modern ways of working, agile ways of working… You’d have to be living under a rock to have not heard of these, and while as great as these buzz words are, they do pose a different sort of challenge. Noise. The world…

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Behind The Scenes With Plantronics Voyager 6200 UC

Behind The Scenes With Plantronics Voyager 6200 UC I personally love my Voyager 6200 UC, as it is light, inconspicuous, and allows me the freedom to have just one or both ear buds in, just to name a few features that make me love it… But… Have you ever wondered how the industrial design team at…

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Halcyon is Helping Anglicare Victoria

Helping Them Better Service The Community Anglicare Victoria went through a due diligence process to find a unified communications solution that would best fit how they work. They also needed to ensure that the not-for-profit organisation was being fiscally smart: multiple employees spread out across the state over 35 sites, needing access to work remotely…

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New Partnership With IComm and Premier Contact Point

IComm is proud to announce a new partnership with market-leading cloud contact centre provider Premier Technologies, and their outstanding product, Premier Contact Point. About Premier Technologies Pty Ltd Every day, Premier Technologies is trusted by over 30,000 organisations in Australia and Overseas to facilitate mission critical customer interactions. With a passion for improving customer outcomes…

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Press Release: IComm helps Anglicare Victoria better service community

Press Release IComm helps Anglicare Victoria better service the community with a unified communications platform     Melbourne, 26 November, 2018 – IComm, Australia’s leading IT consultancy and integrator of unified communications and cloud services, has helped Anglicare Victoria upgrade from an outdated PABX phone system to Skype for Business unified communications.   A not-for-profit, Anglicare Victoria is the largest care organisation in Victoria for youth and family services. The organisation operates along three pillars – prevention, protection and empowerment.   “With…

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Getting Staff On Board With Change Management

  By: Dan Polifiore, Training & Change Specialist, IComm   Change is such a common part of life these days, that we could almost consider it as the only constant in the modern workplace. The term ‘Change Management’ has become a bit of a corporate buzz word lately, but do we really embrace change, and…

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Walk The Talk ~ Q1 FY19

Walk The Talk ~ Living IComm Values Another quarter has passed, and another Walk The Talk award has been voted on and awarded! *** In case you missed it, the last quarter’s winner and nominees are on THIS BLOG POST. *** We had three new staff members join us in the last four months, and…

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Telstra Vantage 2018 Wrap-Up

By: Stuart Callaghan, Account Director, IComm Day 1 Starting It All Off With Some Sessions Opening Keynote To kick off day one, I attended the morning’s Opening Key Note where Andy Penn (Telstra’s CEO) spoke about where Telstra is heading and the huge advances that can be made with the launch of Telstra’s 5G network.…

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Listen With Both Ears

“We have two ears and one mouth so that we can listen twice as much as we speak” Epictetus People are social creatures and tend to share stories to connect with others. We draw on experiences, express feelings and opinions and generally find common ground to encourage conversation. But while we’re great at sharing, listening is…

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Halcyon: Ensuring Successful Change Management

When it comes to adopting new ways of working, both tech-related and not, organisations can go through numerous struggles to get changes fully adopted by all users, and this can lead to failure of change. Halcyon aims to revolutionise change in order to help organisations adopt new ways of work, with or without technology. Halcyon…

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Polycom Partner Awards – IComm take out "Centre of Excellence" Award

Polycom‘s First-Ever ANZ Partner Summit – ASCEND 2018 Last week, 11 of our team traveled from Melbourne to sunny Broadbeach on the Gold Coast to attend Polycom’s first ever ANZ Partner Summit, Polycom ASCEND 2018.  We’ve attended Polycom events in the past, but this one was special – being the first Partner event in Aus,…

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Walk the Talk ~ Q4 FY18

Walk the Talk – Recognising Those That Go Above and Beyond At IComm, we are blessed to have an entire team of people who live and breathe our values. Values that are key to who we are as an organisation, how we conduct business, and how we interact with clients and peers, both in work…

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