Convergence

A converged network is designed to enhance and assist with a customers framework so that applications can share the same foundation, a foundation that compliments and meets your current needs whilst supporting future applications such as:

• IP Telephony
• Home workers
• Mission critical applications that are real time, such as Citrix
• Security
• CRM
• Mobile work force

To do this we work with your incumbent partners if required or recommend our own technology suite. 

Contact Centres

IComm has proven experience in facets of Contact Centres including Multi Media.  Our product offering caters for small Contact Centres right up to large enterprise.
The differentiators for IComm is that we can integrate with existing 3rd party applications and at the same time provide fully integrated Contact Centre software with in skin:

• ACD
• AA  
• IVR
• Monitoring
• Call Recording
• Multi Media
• Standard and customized reporting

Collaboration

Business has certainly evolved over time, gone are the days that companies have to wear huge travel expenses to meet and because of these expenses these meeting happened few and far between therefore compromising day to day bsiness.

Fortunately technology has changed the way we work.  Solutions that allow us to collaborate, meet and  document sharing are designed  to set you apart from your competition and allowing you to meet more regularly without compromising your bottom line
Collaboration allows you to communicate more effectively, anytime and provides you with flexible options and benefits such as:

• Meet conveniently
• Meet economically
• Saves time
• Saves travel

Mobility

Mobility is designed to enhance any mobile workforce be it your Sales Team, Engineers and any other mobile team.  Its designed to give your mobile work force real time information and eliminates the need for manual data processing.
 
The mobile solutions we offer can are tailored for you and integrate with your existing back end systems and are compatible with a number of mobile devices.

Mobilty can provide you with

• Complete access to Microsoft Outlook, including emails and calendar
• CRM
• Mobile extensions
• Logistics

Please click here to view our Mobility Solutions

To find out how an IComm solution can help your business,

please us on 1300 881 641or email  This e-mail address is being protected from spambots. You need JavaScript enabled to view it