St Bernard’s supports 1400 students and approximately 150 staff. With a network which was becoming ever more complex St Bernard’s no longer had the technical expertise to rectify high level critical issues. St Bernard’s needed to engage a external IT specialist company who has the necessary skillset to provide high level support.
IComm proposed a managed services agreement to maintain the network, the IP Telephone System and the Unified Communication.
RESULTS & BENEFITS
This provided St Bernard’s with a pre-determined Service Level agreement to ensure that issues were dealt with immediately and allowed the St Bernard’s College IT staff to concentrate on other important IT roles. This allowed St Bernard’s College access to high level engineers.
IComm Managed Services is a professional service designed to give you peace-of-mind. The service forms an extension to your organisation ensuring that your IT systems are supported, up-to-date and performing as desired. For a fixed monthly price this service includes system monitoring, proactive maintenance and troubleshooting support across your entire server and network environment. IComm’s managed services include everything you need to ensure maximum security and productivity of your IT systems.