The Hamilton and Alexandra College

The Hamilton and Alexandra College
Client

The Hamilton and Alexandra College

INDUSTRY

Education

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PROJECT
 
  • Lync 2013
  • Managed Services
  • Office 365
  • Reduced travel benefits being a remote location
  • Enable remote and virtual teaching
  • Management of server and network environment
  • Monitoring
  • Proactive maintenance
  • Troubleshooting support
  • Enhanced security 
  • BUSINESS SITUATION
    Hamilton and Alexandra College are located 3 hours out of Melbourne with over 500 students and 100 staff members over 2 campuses. Hamilton and Alexandra College were limited in the size of its ITteam and could not afford to waste its own valuable resources on day to day maintenance tasks.

    ICOMM SOLUTION
    Hamilton and Alexandra College outsourced the management of its Network and Lync Environment to IComm Australia.

    RESULTS & BENEFITS
    This allowed Hamilton and Alexandra IT staff to concentrate on their day to day activities and provided them with the peace of mind in knowing that there was a single point of contact with a guaranteed service Level agreement.

    IComm Managed Services is a professional service designed to give you peace-of-mind. The service forms an extension to your organisation ensuring that your IT systems are supported, up-to-date and performing as desired. For a fixed monthly price this service includes system monitoring, proactive maintenance and troubleshooting support across your entire server and network environment. IComm’s managed services include everything you need to ensure maximum security and productivity of your IT systems.

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